I totally understand that plans can change — life is unpredictable! Here's exactly how it works:

• More than 90 days out → $250 deposit forfeited, remaining balance refunded in full ✅

• 30–90 days out → $250 deposit forfeited + 25% of total booking fee payable. If you've paid in full, you'll get 75% of your balance back.

• Less than 30 days out → $250 deposit forfeited + 50% of total booking fee payable. If you've paid in full, you'll get 50% of your balance back.

All cancellations must be in writing. In some circumstances I may be able to offer a credit toward a future booking instead — just reach out and we'll work through it together. 

No — the $250 deposit is strictly non-refundable under all circumstances. Once it's paid, your date is locked and taken off the market, which means I turn away other enquiries for that date. The deposit covers that commitment, plus my preparation time and admin. Everything is clearly outlined before you book so there are no surprises.

Yes! Every booking includes one free date change, subject to availability — but the reschedule request must be submitted in writing at least 30 days before your original event date. If your new date falls in a peak period, peak period pricing will apply. A second date change request would be treated as a cancellation and new booking, so full cancellation fees would apply.

I know last-minute cancellations are rarely a choice — if something serious has happened, please reach out directly. I approach every situation with common sense and empathy, and I'll always try to find a solution where I reasonably can. The earlier you communicate with me, the more options we have.

Yes — depending on when you cancel, you may be entitled to a partial refund of your balance. Here's how it works if you've paid in full:

• 90+ days out → Full balance refunded (deposit kept)

• 30–90 days out → 75% of your balance refunded

• Under 30 days → 50% of your balance refunded

Refunds are processed after deducting all amounts owed. The $250 deposit is never refunded.

Just a heads up — some extras (like live bands, photo booths, or other third-party add-ons) come from external suppliers who have their own cancellation policies. This means if you cancel, some add-ons might only be partially refundable, or not refundable at all.

In the unlikely event that I have to cancel (emergencies only!), you'll receive a full refund of all monies paid — including your deposit. I also have the right to arrange a qualified substitute DJ in emergency situations — I'll always communicate with you quickly and transparently if this ever occurs.